Shipment and returs
Shipment of your package
The rugs are sent 2 days after confirmation of the payment. We use UPS giving you a shipment number and asking for a signature to deliver the package. We can also ship with UPS Extra, also asking for a signature to deliver. Please contact us before choosing this shipment option as it involves extra costs. Regarless of your choice of shipment, we will send you a shipment number to follow your package on line.
The shipment fees include the preparation and wrapping of the package, as well as the shipping costs. Preparation rates are fixed but the travel expenses can vary according to the final weight of the package. We advise you to group your articles in one order as we cannot group two orders made seperatly, shipment fees will be calculate for each of them. Your package is shipped at your risk, but a special care is given to fragile objects.
The package measurements are appropriate to the articles and they are well protected.